FAQ

Welcome to the BrixSpark Frequently Asked Question Page.

Here you can find answers to some of our most asked questions when trying to add night lights to Lego building sets or Mocs. If your question isn't listed or answered here, please head on "contact us" and we will give you a response within 24 hours (Mon to Fri 9:00 am to 6:00 pm, business days).

Product

Is this a set including Light and Bricks?

What's your warranty policy?

When will out-of-stock products be in stock?

How to power the lights?

Does the light set include a battery pack?

How to open the battery pack?

What battery should I use?

How can I find the light set I need?

Do I have to drill holes in my Lego to fit with the lights?

What should I do when the light not working?

How long do the lights Run for?

Are your light strips and boards waterproof?

Can children play alone?

Installation

Should I install the lights first or the Lego first?

What should I do before installation?

Frequently Asked Questions?

Shopping

Can I still change the address after shipping?

How to track my order?

When do you ship the product after the payment?

How long will it take to get my order?

Will I have to pay International taxes and duties?

What shipping carriers do you use?

What about the verification of shipping?

What is the shipping Insurance?

Ruturn & Refund

Can I cancel my order?

Can I return my product?

How do I return the the packages?

Other

Any question?